.reservation-wa-shell{height:calc(100vh - 250px);min-height:650px;display:grid;grid-template-columns:300px minmax(440px,1fr) 320px;border:1px solid #303a40;border-radius:8px;overflow:hidden;background:#0f1417;color:#edf1f2}.reservation-wa-shell>aside,.reservation-wa-chat{min-width:0;background:#151b1f}.reservation-wa-list,.reservation-wa-chat{border-right:1px solid #303a40}.reservation-wa-list{display:grid;grid-template-rows:auto auto auto 1fr}.reservation-wa-list header,.reservation-wa-chat>header,.reservation-wa-context>header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:15px 16px;border-bottom:1px solid #303a40}.reservation-wa-list header>div,.reservation-wa-context>header{display:grid}.reservation-wa-list header small,.reservation-wa-context header small,.reservation-wa-chat header small{display:block;color:#98a3aa;font-size:11px;margin-top:3px}.reservation-wa-list header button{padding:7px 10px}.reservation-wa-list>input{margin:12px;width:calc(100% - 24px);background:#101619}.reservation-wa-list nav{display:grid;grid-template-columns:repeat(4,1fr);gap:5px;padding:0 12px 12px}.reservation-wa-list nav button{padding:7px 4px;font-size:11px;background:#1d252a}.reservation-wa-list nav button.active{border-color:#e2aa55;color:#e2aa55}.reservation-wa-conversations{overflow:auto}.reservation-wa-row{width:100%;display:grid;grid-template-columns:38px 1fr auto;gap:10px;align-items:center;padding:12px 14px;border:0;border-bottom:1px solid #293238;border-radius:0;background:#151b1f;text-align:left}.reservation-wa-row:hover,.reservation-wa-row.active{background:#20282d}.reservation-wa-row.active{box-shadow:inset 3px 0 #e2aa55}.reservation-wa-avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#3b4944;color:#fff;font-weight:800}.reservation-wa-row div:nth-child(2){min-width:0}.reservation-wa-row strong,.reservation-wa-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.reservation-wa-row small{margin-top:4px;color:#aab3b8;font-size:11px}.reservation-wa-row time{align-self:start;color:#97a2a8;font-size:10px}.reservation-wa-row em{display:block;margin-top:8px;color:#69c18b;font-size:10px;font-style:normal;text-align:right}.reservation-wa-chat{display:grid;grid-template-rows:auto 1fr auto auto}.reservation-wa-chat>header{justify-content:flex-start}.reservation-wa-chat>header>div:nth-child(2){flex:1}.reservation-wa-chat>header>span{padding:6px 9px;border:1px solid #3a464c;border-radius:14px;color:#aeb8bd;font-size:11px}.reservation-wa-stream{display:flex;flex-direction:column;gap:10px;overflow:auto;padding:22px;background-color:#0e1417;background-image:radial-gradient(#293137 1px,transparent 1px);background-size:24px 24px}.reservation-wa-empty{margin:auto;color:#89949a;text-align:center}.reservation-wa-message{max-width:72%;padding:10px 12px;border-radius:7px;background:#252e34;line-height:1.45;box-shadow:0 3px 10px #0003}.reservation-wa-message.customer{align-self:flex-start}.reservation-wa-message.assistant{align-self:flex-end;background:#174b3c}.reservation-wa-message.operator{align-self:flex-end;background:#3c3926;border:1px solid #796b32}.reservation-wa-message small{display:block;margin-top:5px;color:#aab4b9;font-size:9px;text-align:right}.reservation-wa-chat form{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;border-top:1px solid #303a40}.reservation-wa-chat form textarea{resize:none;background:#101619}.reservation-wa-chat form button{min-width:110px;background:#e2aa55;color:#20170b;font-weight:800;border-color:#e2aa55}.reservation-wa-chat>footer{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:0 12px 12px}.reservation-wa-context{overflow:auto}.reservation-wa-context dl{margin:0;padding:10px 16px}.reservation-wa-context dl div{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:10px 0;border-bottom:1px solid #283238}.reservation-wa-context dt{color:#98a3aa}.reservation-wa-context dd{margin:0;text-align:right}.reservation-wa-context section{padding:16px;border-top:1px solid #303a40}.reservation-wa-context section p{margin:9px 0 0;padding:10px;border:1px solid #354148;border-radius:6px;background:#101619;color:#bbc4c8;line-height:1.45}.reservation-wa-context section:first-of-type p{color:#69c18b}@media(max-width:1200px){.reservation-wa-shell{grid-template-columns:280px 1fr}.reservation-wa-context{grid-column:1/-1;border-top:1px solid #303a40}.reservation-wa-context dl{display:grid;grid-template-columns:repeat(3,1fr);gap:0 18px}}@media(max-width:760px){.reservation-wa-shell{height:auto;grid-template-columns:1fr}.reservation-wa-list,.reservation-wa-chat{border-right:0}.reservation-wa-conversations{max-height:360px}.reservation-wa-chat{min-height:650px}.reservation-wa-context{grid-column:auto}.reservation-wa-context dl{grid-template-columns:1fr}.reservation-wa-chat>footer,.reservation-wa-list nav{grid-template-columns:1fr}.reservation-wa-message{max-width:88%}}
.reservation-wa-list-actions { display: flex; align-items: center; gap: 0.4rem; }
.reservation-wa-list-actions button { white-space: nowrap; }
.reservation-wa-new-message-alert { position: fixed; right: 1.25rem; bottom: 1.25rem; z-index: 10000; display: grid; gap: 0.2rem; min-width: 18rem; max-width: 24rem; padding: 0.9rem 1rem; border: 1px solid rgba(77, 191, 139, 0.55); border-radius: 0.8rem; background: #12342c; color: #f4fbf8; text-align: left; box-shadow: 0 12px 36px rgba(0, 0, 0, 0.38); cursor: pointer; }
.reservation-wa-new-message-alert strong { font-size: 0.92rem; }
.reservation-wa-new-message-alert small { color: #c5ded5; }
@media (max-width: 760px) { .reservation-wa-list-actions { flex-wrap: wrap; justify-content: flex-end; } .reservation-wa-new-message-alert { right: 0.75rem; bottom: 0.75rem; left: 0.75rem; min-width: 0; max-width: none; } }

.reservation-wa-row.unread {
  background: linear-gradient(90deg, rgba(226, 170, 85, 0.09), #151b1f 42%);
}

.reservation-wa-unread {
  display: grid !important;
  place-items: center;
  min-width: 18px;
  height: 18px;
  margin: 7px 0 0 auto;
  padding: 0 5px;
  border-radius: 10px;
  background: #e2aa55;
  color: #20170b !important;
  font-size: 10px !important;
  font-weight: 900;
  line-height: 18px;
  box-shadow: 0 0 0 3px rgba(226, 170, 85, 0.12);
}
.reservation-wa-row time{font-size:9px;white-space:nowrap}

.reservation-wa-portal-context {
  display: grid;
  gap: .3rem;
  margin: .35rem auto .7rem;
  max-width: 34rem;
  padding: .72rem .85rem;
  border: 1px solid color-mix(in srgb, var(--accent, #c99a52) 38%, transparent);
  border-radius: .75rem;
  background: color-mix(in srgb, var(--accent, #c99a52) 8%, #11161a);
  color: #e9edf0;
}
.reservation-wa-portal-context small { color: #aab4bb; line-height: 1.35; }
.reservation-wa-form-state dd { color: #aab4bb; font-weight: 700; }
.reservation-wa-form-state dd.filled { color: #78c99a; }
.reservation-wa-composer-actions{display:flex;align-items:stretch;gap:8px}.reservation-wa-chat form .reservation-wa-composer-actions button{min-width:auto;padding-inline:14px;white-space:nowrap}.reservation-wa-chat form #reservationWaConfirm{background:#263137;color:#e8edef;border-color:#536169;font-weight:700}.reservation-wa-chat form #reservationWaConfirm:hover{border-color:#e2aa55;color:#e2aa55}
.reservation-wa-confirm-dialog{width:min(520px,calc(100vw - 28px));padding:0;border:1px solid #536169;border-radius:12px;background:#151b1f;color:#edf1f2;box-shadow:0 24px 70px #000a}.reservation-wa-confirm-dialog::backdrop{background:#080b0dcc;backdrop-filter:blur(3px)}.reservation-wa-confirm-dialog>form{display:grid;gap:15px;padding:18px}.reservation-wa-confirm-dialog header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.reservation-wa-confirm-dialog header div{display:grid;gap:4px}.reservation-wa-confirm-dialog header small{color:#e2aa55;font-size:10px;letter-spacing:.12em}.reservation-wa-confirm-dialog header strong{font-size:17px}.reservation-wa-confirm-dialog p{margin:0;color:#b7c0c5;line-height:1.45}.reservation-wa-confirm-dialog dl{display:grid;grid-template-columns:1fr 1fr;margin:0;border:1px solid #303a40;border-radius:8px;overflow:hidden}.reservation-wa-confirm-dialog dl div{display:flex;justify-content:space-between;gap:12px;padding:10px 12px;border-bottom:1px solid #303a40}.reservation-wa-confirm-dialog dl div:nth-child(odd){border-right:1px solid #303a40}.reservation-wa-confirm-dialog dl div:nth-last-child(-n+2){border-bottom:0}.reservation-wa-confirm-dialog dt{color:#98a3aa}.reservation-wa-confirm-dialog dd{margin:0;text-align:right;font-weight:700}.reservation-wa-confirm-warning{display:grid;gap:3px;padding:11px 12px;border:1px solid #8c6a32;border-radius:8px;background:#2b2418}.reservation-wa-confirm-warning strong{color:#f0bd69}.reservation-wa-confirm-warning span{font-size:12px;color:#d5cec1}.reservation-wa-confirm-dialog footer{display:flex;justify-content:flex-end;gap:8px}.reservation-wa-confirm-dialog footer button{min-height:38px}
.reservation-wa-delivery-badge{display:inline-flex;align-items:center;gap:3px;padding:2px 5px;border:1px solid #64707866;border-radius:999px;background:#11171a80;color:#bac4c9;font-size:8px;font-weight:750;line-height:1;white-space:nowrap;vertical-align:1px}.reservation-wa-delivery-badge.received{border-color:#66867970;color:#a9c7ba}.reservation-wa-delivery-badge.read{border-color:#61bff270;color:#79cafa}.reservation-wa-delivery-badge.failed{border-color:#ef777780;background:#351d20;color:#ff9999}.reservation-wa-delivery-icon{position:relative;display:inline-block;width:13px;height:9px;color:currentColor;flex:0 0 13px}.reservation-wa-delivery-icon::before,.reservation-wa-delivery-icon::after{position:absolute;font-size:11px;font-weight:900;line-height:9px}.reservation-wa-delivery-icon.received::before{content:"↓";left:2px;top:-1px;font-size:10px}.reservation-wa-delivery-icon.accepted::before{content:"";right:2px;top:0;width:7px;height:7px;border:1.4px solid currentColor;border-radius:50%}.reservation-wa-delivery-icon.accepted::after{content:"";right:5px;top:1px;width:2px;height:3px;border-right:1px solid currentColor;border-bottom:1px solid currentColor}.reservation-wa-delivery-icon.sent::before{content:"✓";right:1px}.reservation-wa-delivery-icon.delivered::before,.reservation-wa-delivery-icon.read::before{content:"✓";left:0}.reservation-wa-delivery-icon.delivered::after,.reservation-wa-delivery-icon.read::after{content:"✓";left:5px}.reservation-wa-delivery-icon.failed::before{content:"!";right:3px;top:-1px}.reservation-wa-message-retry{min-width:0!important;padding:0!important;border:0!important;background:transparent!important;color:#ef9b9b!important;font:inherit!important;text-decoration:underline}.reservation-wa-message-retry:disabled{opacity:.6}
@media(max-width:760px){.reservation-wa-context dl div{grid-template-columns:minmax(7.5rem,.8fr) minmax(0,1.2fr);align-items:start}.reservation-wa-context dd{overflow-wrap:anywhere}.reservation-wa-form-state{padding-block:12px!important}}
@media(max-width:760px){.reservation-wa-chat form{grid-template-columns:1fr}.reservation-wa-composer-actions{justify-content:flex-end}.reservation-wa-chat form .reservation-wa-composer-actions button{min-height:40px}}
@media(max-width:520px){.reservation-wa-composer-actions{width:100%}.reservation-wa-chat form .reservation-wa-composer-actions button{flex:1;padding-inline:8px}.reservation-wa-confirm-dialog>form{padding:14px}.reservation-wa-confirm-dialog dl{grid-template-columns:1fr}.reservation-wa-confirm-dialog dl div,.reservation-wa-confirm-dialog dl div:nth-child(odd){border-right:0;border-bottom:1px solid #303a40}.reservation-wa-confirm-dialog dl div:last-child{border-bottom:0}.reservation-wa-confirm-dialog footer{display:grid;grid-template-columns:1fr 1.4fr}}

/* Lista operacional: um pouco mais larga no desktop, preservando o empilhamento móvel. */
@media(min-width:1201px){.reservation-wa-shell{grid-template-columns:330px minmax(440px,1fr) 320px}}
@media(min-width:761px) and (max-width:1200px){.reservation-wa-shell{grid-template-columns:300px 1fr}}

/* Mídia autenticada do inbox: o conteúdo é carregado como Blob com a capability, nunca por URL pública. */
.reservation-wa-chat form{grid-template-columns:auto minmax(0,1fr) auto;align-items:end}
.reservation-wa-chat form .reservation-wa-attach{min-width:38px;width:38px;height:38px;padding:0;border-radius:50%;font-size:24px;line-height:1;background:#253137;color:#edf1f2;border:1px solid #445158}
.reservation-wa-media{display:grid;gap:7px;min-width:180px}.reservation-wa-media img,.reservation-wa-media video{display:block;max-width:min(360px,100%);max-height:320px;border-radius:6px;background:#0b0f11}.reservation-wa-media audio{max-width:100%;height:38px}.reservation-wa-media a{color:#d7b26b;text-decoration:none;font-weight:700;overflow-wrap:anywhere}.reservation-wa-media-state{color:#aab4b9;font-size:11px}.reservation-wa-media-caption{margin-top:2px}.reservation-wa-message.document{min-width:min(320px,72%)}
@media(max-width:760px){.reservation-wa-chat form{grid-template-columns:auto minmax(0,1fr)}.reservation-wa-composer-actions{grid-column:2;justify-content:flex-end}.reservation-wa-media img,.reservation-wa-media video{max-width:100%;max-height:260px}}
.reservation-wa-list-window{display:block;margin-top:4px;color:#e0b56e;font-size:10px;line-height:1.1;text-align:right;white-space:nowrap}
.reservation-wa-list-window.closed{color:#8e999f}